Privacy Policy

Last Updated: January 2026

Welcome to 7jeta. We are committed to safeguarding your personal information and ensuring that your experience on our platform remains safe, transparent, and trustworthy. This Privacy Policy explains in clear terms what personal data 7jeta collects from users, how that data is used, who it may be shared with, and what rights you have over your own information.

By registering an account or continuing to use 7jeta's services — including cricket betting, live casino, slots, and crash games — you confirm that you have read and understood this Privacy Policy. This policy applies to all users accessing 7jeta from Bangladesh and any other jurisdiction where our platform is available. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team.

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1. Information We Collect

When you create an account or interact with 7jeta's platform, we collect various categories of personal information to provide you with a complete, secure, and personalised service. The types of information we may collect include:

• Identity information: full name, date of birth, gender, and national ID or passport number for account verification purposes.
• Contact information: email address, mobile phone number, and residential address (city/district within Bangladesh, such as Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi).
• Financial information: payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction records, deposit amounts, and withdrawal history in BDT.
• Technical information: IP address, device type, operating system, browser type, session data, and cookies used during your visit to the platform.
• Behavioural information: gaming activity, betting patterns, game preferences, session duration, and interaction logs that help us personalise your experience and meet responsible gaming obligations.

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2. How We Use Your Information

7jeta processes your personal data only for legitimate, clearly defined purposes. We do not sell your data to third parties for marketing purposes. Below are the primary reasons we use your information:

• Account management and identity verification: to confirm your eligibility (21+ only), maintain your account, and comply with KYC requirements applicable in Bangladesh.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels, and to maintain accurate financial records.
• Service improvement and personalisation: to enhance the platform, customise game recommendations, deliver relevant promotions, and improve user experience for players across Bangladesh.
• Responsible gaming compliance: to monitor gaming behaviour, identify potentially problematic patterns, and apply protective measures such as deposit limits or self-exclusion where required.
• Customer support and communications: to respond to your queries, resolve disputes, send important account notifications, and deliver service-related announcements.

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3. Cookies and Tracking Technologies

7jeta uses cookies and similar tracking technologies to improve the functionality and performance of our platform. Cookies are small data files stored on your device that help us remember your preferences, maintain your login session, and analyse how users interact with our services. We use both session cookies (deleted when you close your browser) and persistent cookies (retained for a set period to remember your settings across visits).

You may configure your browser to refuse cookies or to alert you when cookies are being sent. However, please be aware that disabling cookies may affect certain features of 7jeta's platform, including your ability to log in and access account-specific content. By continuing to use our platform without adjusting your cookie settings, you consent to our use of cookies as described in this policy.

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4. Data Sharing and Third Parties

7jeta does not sell, rent, or trade your personal data to external marketing companies. We may, however, share limited personal data with trusted third parties where it is strictly necessary to deliver our services:

• Payment processors: bKash, Nagad, Rocket, and card payment gateways receive only the minimum data required to process your transactions securely in BDT.
• Game providers: technology providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymised session data to deliver their game content on our platform.
• Legal and regulatory authorities: we may disclose personal data if required by applicable law, a court order, or a regulatory authority, in order to comply with our legal obligations and protect the integrity of our platform.

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5. Data Security

Protecting your personal data is a fundamental part of how 7jeta operates. We implement a combination of technical and organisational measures to defend against unauthorised access, data loss, or misuse. Our security practices include:

• SSL encryption: all data transmitted between your device and 7jeta's servers is protected with industry-standard 256-bit SSL encryption, ensuring that your information cannot be intercepted in transit.
• Access controls: personal data is accessible only to authorised 7jeta personnel on a strict need-to-know basis. All staff handling user data are bound by confidentiality obligations.
• Secure payment infrastructure: all financial transactions on 7jeta are processed through encrypted and PCI-compliant payment channels, including bKash, Nagad, and Rocket.
• Regular security audits: 7jeta conducts periodic reviews of its data handling processes and security infrastructure to identify and address potential vulnerabilities proactively.

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6. Your Rights Over Your Data

As a 7jeta user, you have a number of rights regarding the personal data we hold about you. You may exercise these rights at any time by contacting our support team at [email protected]. Your rights include:

• Right of access: you may request a copy of the personal data 7jeta holds about you, including account information, transaction records, and communication history.
• Right to rectification: if any of your personal data held by 7jeta is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: subject to applicable legal and regulatory obligations (including anti-money laundering record-keeping requirements), you may request that 7jeta delete your personal data where it is no longer necessary for the purposes for which it was collected.

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7. Data Retention

7jeta retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations. For active accounts, data is retained throughout the duration of the account relationship. Upon account closure, certain data — particularly financial transaction records — may be retained for up to seven years to comply with relevant regulatory requirements. Anonymised or aggregated data that cannot identify you as an individual may be retained indefinitely for analytical and service-improvement purposes.

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8. Children and Underage Users

7jeta is strictly a platform for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register, deposit funds, or participate in any gaming or betting activity on this platform. If we discover or have reasonable grounds to believe that a user is under the age of 21, we will suspend that account and delete any associated personal data without delay. If you are a parent or guardian and believe that your child has registered an account on 7jeta, please contact us immediately at [email protected] so that we can take appropriate action.

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9. Your Choices and Opt-Out Rights

7jeta respects your right to control how your personal data is used for non-essential purposes. You have the following opt-out options available to you:

• Marketing communications: you may opt out of promotional emails and SMS notifications at any time by following the unsubscribe instructions included in any marketing message, or by contacting our support team directly.
• Cookie preferences: you may manage your cookie preferences via your browser settings. Please note that some cookies are essential for the platform to function and cannot be disabled without affecting your ability to use the service.
• Responsible gaming self-exclusion: if you wish to restrict your own access to the platform for responsible gaming reasons, please contact our support team to activate a self-exclusion or time-out period.
• Account closure: you may request the closure of your 7jeta account at any time by contacting support. Upon closure, your personal data will be handled in accordance with the retention policy described in Section 7 above.

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10. Changes to This Privacy Policy

7jeta reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or platform features. When we make material changes to this policy, we will notify registered users via email or through a prominent notice on the platform. The date of the most recent revision will always be displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of 7jeta's platform following the posting of any changes constitutes your acceptance of the updated policy.

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11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7jeta handles your personal data, please do not hesitate to reach out to our dedicated support team. We aim to respond to all privacy-related enquiries within 5 business days.

You can contact 7jeta's support team by email at [email protected]. Please include your registered account username and a brief description of your query so we can assist you as efficiently as possible. 7jeta is committed to maintaining your trust by handling all personal data responsibly, securely, and with full transparency.